Genucel Review

2.89/5 (9 votes)

Most people who care about the health of their skin also look for products that can work on the skin under and around the eyes. This is very sensitive skin and cannot be treated with regular products, however. Hence, men and women the world over often either leave it alone or try hundreds of different products, at a tremendous cost, before they find something that works.

A new product has recently appeared on the market, however, and this is known as Genucel. This product is manufactured by renowned cosmetics company Chamonix, which was founded by pharmacist George Faltaous in 1999. Besides Genucel, the company also produces a range of other hair and skin care products, as well as supplements for health and weight control. Genucel is suitable for men and women and is currently only available in the US and its territories.

What Is Genucel?

Genucel, by Chamonix, is an anti-aging cream designed specifically for the skin around the eyes. It uses revolutionary stem cell treatment, combined with Eyeseryl. It helps to combat the signs of aging evident on the skin around the eyes, which include puffiness, dark circles, and eye bags. According to the description, results are visible within as little as 15 days.

You must purchase Genucel as a complete anti-aging package, which means you will receive:

  • Two tubes of the Genucel Stem Cell Eye Therapy treatment
  • The Genucel immediate effects cream
  • L’Essence Advanced Neck Treatment
  • Esotique-RF with Matrixyl

At the time of this writing, the product was available at a discounted price of $139.95, reduced from $189.95, with free shipping and handling. Furthermore, the company offers regular discount codes, including a recent one of $20 off for Mother’s Day.


Chamonix prides itself on using high quality ingredients that are proven to be effective in all of its products. In Genucel, the ingredients are:

  • Eyeseryl, which has been scientifically proven to be effective. In fact, 1% Eyeseryl, half the dosage at which it is presented, reduced puffiness around the eyes after just 15 days of usage in 70% of study participants. Considering the dosage has been doubled in Genucel, the results would even be better.
  • Plant stem cells (PhytoCellTec Malus Domestic), which is an extract from a Swiss species of apples that is actually very rare. Various scientific studies have shown that it rejuvenates old skin cells, leaving it looking healthier and younger than ever. It also supports the production of new skin cells.
  • Green tea leaf extract, which is filled with strong antioxidants, protecting the eyes and surrounding skin from free radical damage. Such damage is the number one cause of aging skin.
  • Algae extract, which scientific studies have shown to be filled of important minerals that stabilize the skin. The studies have also shown it to have strong anti-inflammatory properties. Furthermore, it helps to fight acne and some studies have shown it to lighten the skin.
  • Hydrolyzed marine collagen, which strengthens the skin and increases its elasticity. This stops the skin from sagging, fighting against crow’s feet, wrinkles, and fine lines.
  • Goji berry extract, which is a natural ingredient generally consumed as a supplement. However, it has been shown to have protective properties, slowing down aging in the skin.

How Does It Work?

Genucel contains a powerful anti-aging formulation designed specifically for the eyes. All of its ingredients are backed by scientific evidence. Interestingly, Chamonix doubled the percentage of Eyeseryl contained in the product, which makes the results more visible in a shorter length of time. Furthermore, the other natural ingredients, and particularly the plant stem cells, provide truly fantastic anti-aging benefits. Furthermore, because you must buy Genucel as part of a complete skin care package, you will notice that all of your skin, including the face and neck, will start to look younger and healthier.

The manufacturer’s website says that the product works by focusing on the skin’s elasticity, helping to reverse the various signs of aging. Eyeseryl and other ingredients contained within the product target various issues, such as eye bags, dark circles, and eye puffiness. Further, it protects the skin from free radical damage, which is always a good thing.

Last but not least, it is very easy to use the product. Simply apply to the area around the eyes twice per day after cleaning and before going to bed. Before putting on makeup in the morning or other skin care products at night, you must make sure that it has been properly absorbed.

What about Side Effects?

While Genucel is a safe and natural product, some side effects have been reported by users. These include:

  • Peeling
  • Redness
  • Irritation

These side effects have occurred mainly in people with sensitive skin. It is important, therefore, that you carefully consider the ingredient list, particularly if you have had issues before. Most people do not experience side effects and, if they do, they are usually mild and short-lived.

What I Liked about Genucel

  • Its main active ingredient is Eyeseryl, which has been scientifically proven to reduce the appearance of puffiness in the eyes after just 15 days, at a dosage half that what is made available in Genucel.
  • The natural ingredients are filled with important antioxidants, slowing down the signs of aging by protecting the skin against free radical damage.
  • The product comes as part of a full package, so your face and neck can be treated in full.
  • The product comes with a 15 day money back guarantee.
  • The company offers a package where it automatically reorders the products once a month for you.

What I Didn’t Like about Genucel

  • It is a new system, which means it can be difficult to find people who have tried and reviewed it.
  • You have to purchase the entire skin care system, rather than only Genucel.
  • While there is a money back guarantee, the product must be returned unused and unopened, which means you can’t try it out.
  • It can cause side effects.

The Final Verdict

Genucel is a reasonably new product, but it is backed by scientific information for each of its ingredients. As it comes as part of a full skin care package, it is certainly worth giving it a try. This is particularly true now that the product is available on a special offer. I fully recommend the product.

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July 19, 2017 3:54 PM

I’m glad I took advantage of their half-price offer, otherwise I would have paid full price for this useless junk. Three weeks of twice daily under eye Genucel applications and there has been no change or improvement. I might just as well have used Vaseline.

Save your money.

stan white
June 23, 2018 5:59 PM
Reply to  Bill

Useless product all they care is to get your money. Try to return this product just try. Horrible people.

Danielle Bycoskie
November 19, 2018 6:29 PM
Reply to  stan white

just to know they are horrible people when if you need to return it says it all. That’s enough for me to not purchase it at all. This means it’s not a good company and don’t stand behind their product.

August 13, 2018 1:34 PM

Don’t bother purchasing genucel eyelid treatment. I’ve been using twice a day for two weeks and seeing “0” results. Eyelids have not lifted at all. Waste of $85.

October 3, 2018 2:49 AM
Reply to  Kel

Thanks for the true review. I almost bought the Genucel. Any recommendations for a good eye treatment for dark circle, baggy under eyes?

November 26, 2018 12:29 PM
Reply to  Brenda

I’ve tried dozens of products and nothing helps with dark circles.

May 9, 2019 4:32 PM
Reply to  Kathy

Try using a color corrector on your dark circles. Seems to be the answer for me. Have a qualified makeup person find you the right color

Dolores Bolt
December 14, 2018 1:37 AM
Reply to  Brenda

I was going to buy this product and I thank you for your true review. The ads made it seem to work but the reviews seem to say otherwise, thanks for saving my money.

Saundra L Oberschlake
February 1, 2019 6:19 PM
Reply to  Brenda

Try Neora, its all natural and a great product

May 9, 2019 4:31 PM
Reply to  Brenda

Plexaderm has been a good product for me. It works right away

Cindy Binkley
July 29, 2019 11:22 PM
Reply to  Brenda


September 10, 2019 3:21 PM
Reply to  Brenda

Try the Premier eye treatments/ eye serums or face lift products. They’re expensive, but they work! Amazing!

October 29, 2018 9:16 PM
Reply to  Kel

For droopy eyelids, I use Natural Invisible One Side Eyelid Tape Stickers -they are almost invisible, and they keep my eyelids from drooping. I got them at amazon.

February 14, 2019 11:48 PM
Reply to  Kel

I have used the eyelid treatment for just one week, and can not believe the fantastic change in my sagging eyelids, I look 10 years younger, after trying dozens of products with no results, I can honestly say I have found a winner, I will continue to use the tube until it is gone and review again. Also the jaw treatment has shown an improvement in my chicken neck. So far, love this product!

Jay Arr
March 27, 2019 9:12 PM
Reply to  Kel

this product now scares me… especially the option to get a refund sounds nil…

November 2, 2018 12:50 PM

If the product is so great, then why does the CEO have bags under his eyes? I noticed that in the tv commercial, even though his glasses try to cover them.

July 26, 2019 1:58 PM
Reply to  Bill

They make as much money as they could, then you never hear about the company again.A bunch of BS

September 8, 2018 1:38 PM

I’m really happy I read your reviews because I was just going to order the package products so yous have saved me allot of money

Chris Smith
May 18, 2019 12:21 PM

Read the fine print this place will rob you blind with no remorse. They charged my account for something I did not want then they would not let me return it for a refund. They said that the return policy will not give me a refund only a credit to buy stuff from them. This is a scam the products they sent could all fit in one pocket for $165 you don’t get what you pay for you get screwed. Buyer beware this place is the most sketchy and dishonest place I’ve ever dealt with. Before you order read the fine print so you don’t get taken by this dishonorable business.

July 26, 2019 1:59 PM
Reply to  Chris Smith

Get in touch with BBB

August 17, 2018 1:35 PM


This is more of a question. I took a quick look at the Eyeseryl clinical study. On the last page ingredient’s are listed. Five paraben (a preservative) products are listed. I thought these were carcinogenic?

February 16, 2019 12:52 PM

Glad I didn’t purchase after the reviews. Any product that requires an auto ship can’t be all that good. If you have a good product, you don’t need auto ship. Also, you can’t order individual products on the site, such as the jawline treatment.

Laurie L
May 20, 2020 2:40 PM
Reply to  Jan

I totally agree. These auto ship scams are everywhere and it’s nearly impossible to cancel. I had to cancel my credit card!!!

April 24, 2019 3:17 PM

Used it for a month and saw no difference. Normally use a different product and went back Also did not read the small print that said this was an autoship My fault but disappointed that they use the same type of “gotya” that other companies use.

Michael Vaswani
October 16, 2019 7:01 PM

How stupid is the “60 day guarantee” offered by this company. You must return it unopened, unused and in the original packaging. So how do you determine the efficacy of this productand request the “money back guarantee”. This is totally idiotic and sure sign that it is a scam.

August 6, 2019 1:30 PM

Me and my wife have used the product. We found that it does work, particularly for the baggy eyes and dark circles. My wife likes the effect of the wrinkle treatment. Undecided about neck and jawline. The problem we had was the deceptive automatic re-order of two line item products. In the total order process, never did I see any automatic reorder. In my order confirmation email there was no mention about any line item auto reorder. When I did get an e-mail about a new order, I check my past and archived emails. Fortunately I did not empty my deleted emails. Three days after my order confirmation, they sent me a “Thank you for your Order” e-mail. These thank you e-mails are generally just an attempt to offer more items. I deleted it without looking at it. It turns out that in the “Thank You” e-mail they send an disorganized “jumbled” line item of your order WITH added lines stating “Next shipment in 60 days”. This was never revealed in the entire ordering process, nor in the order confirmation, but with a three day later thank you email. I think a class action lawsuit is in order for this deceptive practice. I can do this myself for a few bucks and cost them hundreds of thousands to defend or use a lawyer and get a greater return and cost them tens to hundreds of millions. I am looking forward to the adventure. None the less, it will cost them a whole lot more than what they deceptively shipped me.

Vicki Harrison
December 19, 2019 4:24 PM
Reply to  Scotto

Thanks for this. I was willing to give it a try but I don’t want to be suckered into an auto mail deal. Now they will probably use my email address for advertising so it will go directly into my spam box.

May 21, 2019 4:58 PM

Very dissatisfied. Waste of money, made no difference at all.

Helena Roth
December 13, 2019 9:41 AM

Genucel is a scam, it does not also was very hard to get my money returned.